Vonage API Subject Matter Expert

Remote
Contracted
Internal
Senior Manager/Supervisor

Vonage API Subject Matter Expert

Location: United States, Remote

Who We Are
At SweetRush, we believe that when you put people at the center of business, magic happens. As a global leader in learning and development, we blend high-end storytelling, emerging tech like AI and VR, and deep psychological insights to help organizations—from iconic global brands to essential nonprofits—flourish. We are a remote-first, tight-knit community built on a foundation of radical empathy and creative excellence. Our work isn’t just about the awards we win with incredible partners such as Hilton, Google, Bridgestone, Adidas, SHRM, and numerous others; it’s about balancing profit with a genuine desire to spread good in the world. If you are a caring innovator who believes work should be life-centered and impactful, then this is where you come in…

About the Opportunity 

We are looking for a Subject Matter Expert (SME) to support the development of a technical certification to upskill engineers on Vonage APIs. There are five different API products that will be included in the certification.  They include Voice, Video, Messaging, Network, and AI Studio. 

The ideal candidate has hands-on experience building and integrating Vonage API solutions and can help ensure training content is accurate, practical, and relevant to real-world applications.

Location: United States
Contract Type: Freelance 1099 Contract
Project Hours: Up to 118 Hours
Start Date: ASAP
Project Duration: July 30, 2026

SweetRush is a remote organization, and as such, all resources must be technically savvy, have access to a strong internet signal, be comfortable with virtual/instant messaging and conferencing tools, and generally be available during established working hours. 

Hourly Range  

Hourly Rate is Negotiable

Your Impact and Responsibilities

Essential functions include:

  • Review and validate course content for technical accuracy
  • Provide context and real-world examples where needed
  • Participate in working sessions and respond to questions throughout the project
  • Record screencasts demonstrating key API workflows and processes
  • Access and review content via Google Docs

What You Bring - Required Skills 

Technical Knowledge

  • Deep understanding of Vonage APIs, including Messaging, Video, Voice, Network, and AI Studio
  • Experience with REST APIs and authentication methods (OAuth, JWT)
  • Familiarity with Vonage SDKs and developer tools (Node.js, Python, Java, etc.)
  • Understanding of webhooks, event-driven architecture, and real-time communications
  • Knowledge of CPaaS (Communications Platform as a Service) concepts
  • Screencast recording

Hands-On Experience

  • Has built or integrated Vonage API solutions in real-world environments
  • Experience troubleshooting and debugging API calls
  • Familiarity with the Vonage developer portal and documentation

Certifications

  • Vonage API certification is a strong plus, though not required given its niche nature
  • General API certifications (e.g., Postman, MuleSoft, AWS, or Google) demonstrating broad API knowledge are also valued
  • Ideally, the candidate brings both strong foundational API knowledge and demonstrated Vonage-specific experience

Nice to Have

  • Background in technical training or documentation
  • Familiarity with eLearning development

SweetRush Is an Equal Opportunity Employer

We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief; national, social, or ethnic origin; sex (including pregnancy); age; physical, mental, or sensory disability; HIV status; sexual orientation, gender identity, and/or expression; marital, civil union, or domestic partnership status; past or present military service; family medical history or genetic information; family or parental status; or any other status protected by the laws or regulations in the locations where we operate. SweetRush will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Call to Action: Submit Your Resume!

Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you!

SweetRush believes in transparency and fairness. And for that reason, all of our active searches are available on the SweetRush “Join Us” page at https://www.sweetrush.com/join-us/.  You can also find our openings posted on our LinkedIn company page under the “Jobs” tab at https://www.linkedin.com/company/sweetrush/jobs/

Unfortunately, cybercriminals take advantage of good people. Please know that SweetRush would never ask for your personal information, such as SSN, banking information, credit cards, etc., during the application or interview process. Always be mindful to protect your personal and financial information, and use careful judgment when providing information to talent acquisition professionals.

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