SweetRush has an exciting opportunity for a talented professional to join our Client Solutions team!

Who We Are

At SweetRush, we believe that when you put people at the center of business, magic happens. As a global leader in learning and development, we blend high-end storytelling, emerging tech like AI and VR, and deep psychological insights to help organizations—from iconic global brands to essential nonprofits—flourish. We are a remote-first, tight-knit community built on a foundation of radical empathy and creative excellence. Our work isn’t just about the awards we win with incredible partners such as Hilton, Google, Bridgestone, Adidas, SHRM, and numerous others; it’s about balancing profit with a genuine desire to spread good in the world. If you are a caring innovator who believes work should be life-centered and impactful, then this is where you come in…

About the Opportunity  

The Learning Architect is a high-impact role within SweetRush’s Client Solutions department—the team that drives business development and shapes the vision for new training projects.

At its core, this is a proposal strategy and master storytelling role. You will be responsible for crafting winning, tailored proposals across a variety of formats—whether you are designing a compelling narrative for a creative presentation deck or injecting SweetRush’s unique voice and culture into detailed RFP responses.

To do this well, you'll leverage deep instructional design expertise and a marketing-minded approach to paint a picture of what's possible — showcasing our innovative and creative offerings. We're looking for someone who excels at balancing meticulous, detail-oriented writing with a captivating narrative — someone who knows how to make clients feel heard, understood, and genuinely excited to partner with SweetRush.

Location:  United States
Contract Type: Full-Time Employment
Start Date:  July 2026

SweetRush is a remote organization, and as such, all resources must be technically savvy, have access to a strong internet signal, be comfortable with virtual/instant messaging and conferencing tools, and generally be available during established working hours. 

Responsibilities

Proposal Writing & Development

• Take End-to-End Ownership of Proposals: Responsible for the overall flow, writing, and tailoring of proposals from first draft to final delivery—ensuring every submission is cohesive, client-specific, and compelling.
• Write with a Marketing Mindset: Craft proposals that go beyond information delivery. Use storytelling, hooks, and creative framing to capture attention and make SweetRush’s solutions memorable. This is not technical writing—it’s persuasive, human-centered communication.
• Tailor Writing to the Audience: Research and understand each client’s request, brand, and context to customize content and tone. Every proposal should feel as if it is written specifically for that client.
• Tell the Learner’s Story: Dream up learner journeys and “day in the life” narratives that bring the proposed solution to life. Help clients visualize what the experience will feel like for their people.
• Partner with Art Direction: Work closely with Art Directors to create proposals that blend words and visuals in a way that is intentional, memorable, and emotionally resonant. 
• Know and Grow the Portfolio: Develop a deep understanding of SweetRush’s past work, case studies, and project examples to strategically showcase relevant successes—and contribute new case study writing to strengthen the library over time.

 Solution Design

• Partner on Solution Design: Support Solution Architects to define the project scope and create innovative, feasible solutions, applying instructional design expertise throughout the process. Note: This person is not responsible for building budgets, calculating timelines, or detailed scoping.
• Design Learning Solutions: In collaboration with Solution Architects, propose creative solutions, including eLearning, instructor-led training, performance support, gamification, AI-powered tools, and immersive experiences (VR/AR) based on client needs and constraints.
• Lead Internal Brainstorming: Drive internal discussions about how to bring a solution to life—from captivating themes and scenario-based learning to live experiential activities, custom interactions, and immersive experiences. Dream big, then show what that looks like.
• Define Mocks and Visuals: Conceptualize what mocks and visuals should convey, and contribute copy or concept direction when client content is not available, which makes the proposal tangible and compelling.

RFP Response & Detail Management 

• Own RFP Compliance: Take full responsibility for ensuring that every question in a Request for Proposal is answered completely, accurately, and clearly. No detail gets missed.
• Analyze and Identify Gaps: Thoroughly read and interpret RFP documents to identify ambiguities or missing information, and participate in drafting clarifying questions to submit to the client.
• Track Down Information: Do what it takes to gather the right content—coordinating with internal stakeholders to surface accurate data, relevant case studies, and supporting materials needed to respond fully.
• Manage Proposal Details: Maintain accuracy and consistency throughout all proposal documentation, ensuring formatting, links, and submission requirements meet client specifications.

Client & Team Collaboration

• Support Client-Facing Moments: Participate in scoping conversations and pitch presentations alongside Solution Architects and Account Managers as needed—representing the instructional design voice. This role does not own client relationships or accounts.
• Collaborate Across the Team: Work closely with Solution Architects, Account Managers, Creative Directors, Project Managers, and the Solutions Coordinator to ensure proposals are integrated and complete.
• Support Project Handoff: Onboard project production teams to the client context, business objectives, and proposed solution when a deal is won.

Key Attributes:

• Exceptional Writer: Proposal writing, storytelling, and case study writing are genuine strengths. A marketing-influenced writing style is strongly preferred.
• Creative and Visual Thinker: Able to conceptualize how words and visuals work together to tell a story and shape how a client feels about a solution.
• Deep L&D Expertise: Strong understanding of blended learning, eLearning, and modern instructional design approaches, including AI, gamification, and immersive experiences.
• Detail-Oriented: Able to hold both the big picture and the fine print simultaneously—especially when responding to complex RFPs.
• Consultative: Comfortable recommending solutions and making judgment calls without complete information.
• Collaborative: Thrives in a team environment and brings a peer-level partnership mindset to every project.
• Calm Under Pressure: Resourceful and steady when timelines are tight or information is incomplete.
• Business Savvy: Understands what makes a client say yes and writes toward that outcome.

Requirements:

• 5-10+ years of experience in the training/learning field – with a strong understanding of all aspects of blended learning solutions, and an intimate understanding of eLearning
• 3-5+ years of experience working in a consulting or client-facing environment
• Demonstrated experience writing proposals, RFP responses, or similar business development content
• Background in marketing, brand communications, content strategy, or storytelling is a strong plus
• Experience in architecting complex blended learning solutions
• Experience with AI tools and emerging learning technologies, and how they apply to modern L&D solutions
• Experience using AI tools in the flow of work
• Excellent written and verbal communication skills
• Strong time management; able to juggle multiple proposals and prioritize effectively
• Proven ability to work on a highly collaborative, remote team

We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief; national, social, or ethnic origin; sex (including pregnancy); age; physical, mental, or sensory disability; HIV status; sexual orientation, gender identity, and/or expression; marital, civil union, or domestic partnership status; past or present military service; family medical history or genetic information; family or parental status; or any other status protected by the laws or regulations in the locations where we operate. SweetRush will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Call to Action: Submit Your Resume!

Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you!

SweetRush believes in transparency and fairness. And for that reason, all of our active searches are available on the SweetRush “Join Us” page at https://www.sweetrush.com/join-us/.  You can also find our openings posted on our LinkedIn company page under the “Jobs” tab at https://www.linkedin.com/company/sweetrush/jobs/. 

Unfortunately, cybercriminals take advantage of good people. Please know that SweetRush would never ask for your personal information, such as SSN, banking information, credit cards, etc., during the application or interview process. Always be mindful to protect your personal and financial information, and use careful judgment when providing information to talent acquisition professionals.